Terms of Trade

Please read these Terms of Trade carefully before purchasing or using our services. By making payment, accepting a proposal, or engaging our services, you agree to be bound by these Terms.

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1. Parties and Governing Law

These Terms of Trade constitute a legally binding agreement between you (the "Client") and Mazzeo Science and Technology Consulting, registered in Denmark with Danish Central Business Register (CVR) number 46049209 ("we," "us," or "our").

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These Terms are governed by and construed in accordance with the laws of Denmark. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Danish courts, except where mandatory consumer protection laws provide otherwise.

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2. Scope of Services

We provide independent artificial intelligence consulting and professional services, which may include:

• AI readiness assessments

• AI strategy development

• Workflow and process analysis

• Role and task mapping

• AI opportunity identification

• AI tool recommendations

• AI governance guidance

• Employee AI training and workshops

• Executive coaching

• Change management support

• AI implementation planning

• Qualitative research, interviews, focus groups, and surveys

 

The specific scope of work will be described in your proposal, quotation, statement of work, or written agreement.

 

Unless expressly stated in writing, our services do not include:

• Software development

• Custom AI model creation

• Legal advice

• Financial advice

• Regulatory compliance certification

• Cybersecurity consulting

• IT support or managed services

• Implementation of third-party software

 

Any recommendations provided are advisory in nature. The Client remains responsible for all business decisions, procurement decisions, implementation activities, and ongoing governance.

 

3. Client Responsibilities

The Client agrees to:

• Provide accurate and complete information necessary for the engagement.

• Make appropriate personnel available for meetings, interviews, workshops, and training.

• Ensure participants attend scheduled sessions where applicable.

• Review deliverables within a reasonable timeframe.

• Make all implementation decisions independently.

 

The quality and effectiveness of our recommendations depend upon the completeness and accuracy of information supplied by the Client.

 

4. Pricing, Taxes, and Payment

Unless otherwise agreed in writing:

• All prices are quoted in the currency stated on your invoice.

• Payment is due according to the payment terms stated on the invoice or proposal.

• Consulting work may require partial or full payment before work commences.

• Workshops and training sessions must be paid before delivery unless otherwise agreed.

 

As a business registered in Denmark, applicable Danish VAT (Moms) will be charged where required by law. Where VAT is not applicable, the Client remains responsible for any local taxes or duties in their jurisdiction.

 

The Client is responsible for any bank charges, foreign exchange fees, or payment processing fees imposed by their financial institution.

 

5. Scheduling, Delivery, and Project Timelines

Project timelines begin once:

• the proposal has been accepted (where applicable),

• required payments have been received,

• and all necessary information has been provided by the Client.

 

Delivery dates are estimates unless expressly agreed as fixed deadlines.

 

We are not responsible for delays resulting from:

• delayed Client feedback;

• incomplete information;

• changes to project scope;

• third-party software or vendor delays;

• circumstances beyond our reasonable control.

 

6. Changes to Scope

Any significant change requested by the Client after work has commenced may require:

• revised pricing;

• revised delivery dates; or

• a separate agreement.

 

No additional work will commence until both parties agree to the revised scope.

 

7. Cancellations and Rescheduling

Consulting engagements may be cancelled before work begins.

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Once work has commenced, the Client remains responsible for payment for services already delivered and any non-recoverable costs incurred.

Training sessions, workshops, and coaching appointments may be rescheduled with at least 48 hours' notice.

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Sessions cancelled with less than 48 hours' notice may be charged in full.

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8. Intellectual Property

Unless otherwise agreed in writing:

The Client retains ownership of all materials supplied to us.

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We retain ownership of:

• methodologies;

• templates;

• frameworks;

• assessment tools;

• training materials;

• presentations;

• reports;

• workshop content; and

• all intellectual property developed prior to or independently of the engagement.

 

Upon full payment, the Client receives a non-exclusive license to use deliverables internally within their organization.

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Deliverables may not be resold, redistributed, published, or commercially reproduced without our written permission.

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9. Confidentiality

We treat all Client information as confidential.

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Unless required by law, we will not disclose confidential information obtained during the engagement.

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Likewise, the Client agrees not to disclose our proprietary methodologies, materials, pricing, or confidential business information without prior written consent.

 

Unless expressly agreed, Client information will not be used to train external artificial intelligence models.

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10. Artificial Intelligence Recommendations

Our recommendations are based upon information available at the time of the engagement.

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Artificial intelligence technologies evolve rapidly, and software capabilities, pricing, regulations, and vendor offerings may change after recommendations are made.

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Accordingly:

• we do not guarantee that any specific AI tool will remain available or suitable;

• we do not guarantee productivity gains, cost savings, or return on investment;

• implementation success depends upon organisational readiness, employee adoption, leadership support, and ongoing management.

 

The Client is responsible for conducting appropriate legal, security, procurement, and compliance reviews before implementing any AI technology.

 

11. Limitation of Liability

To the fullest extent permitted by law, our liability arising from any engagement shall be limited to the total fees paid by the Client for the specific services giving rise to the claim.

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We shall not be liable for:

• indirect or consequential losses;

• loss of profits;

• business interruption;

• loss of data;

• reputational damage;

• decisions made by the Client based upon our recommendations; or

• losses arising from third-party software or services.

 

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

 

12. Complaints

If you believe our services have not been delivered in accordance with the agreed scope, please notify us in writing within 14 days of delivery.

We will review the matter promptly and, where appropriate, provide reasonable corrections or clarification consistent with the agreed scope of work.

 

13. Force Majeure

Neither party shall be liable for delays or failure to perform obligations caused by events beyond their reasonable control, including but not limited to natural disasters, pandemics, government actions, cyber incidents, power outages, or failures of internet or telecommunications services.

 

14. Changes to These Terms

We may update these Terms of Trade from time to time.

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The version published on our website at the time services are purchased shall apply unless otherwise agreed in writing.

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15. Contact

Mazzeo Science and Technology Consulting

CVR: 46049209

Denmark

 

For questions regarding these Terms of Trade, please contact us using the details provided on our website.